Hearing Accessibility

Individuals who are deaf, have a hearing loss or wear hearing aids may find built-in text based features such as e-mail, text messaging and instant messaging (IM) most helpful. Wireless devices are also available with audio, visual and vibrating features and rated for Hearing Aid Compatibility (HAC).

Hearing Accessibility

Hearing Aid Compatibility Videos

Choosing a Cell Phone That Works For You

The Wireless Rehabilitation Engineering Research Center (Wireless RERC) and CTIA - The Wireless Association® present Hearing Aid Compatibility: Choosing a Cell Phone That Works For You.

This is a five-part video series to help consumers choose a hearing aid compatible wireless device that meets their needs. Each video breaks down the information consumers need into easy to understand segments.

The first segment presents information regarding Hearing Aid Compatibility (HAC) and wireless devices as told by a certified audiologist.

The second segment demonstrates a suggested "try and buy" process between a customer representative and a customer at an actual wireless carrier's retail store.



Part 1

Introduction To Hearing Aid Compatibility


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In This Video:

  • Finding Useful Web Resources
  • What Works: Understanding Hearing Aid Compatibility And The Rating System
  • Understanding The Difference Between Microphone Mode And Telecoil Mode
  • What Cell Phone Ratings Mean

Text Transcript for Part I Video

If you experience playback problems with the videos on this page, please try the Lo-Res Versions.


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Part 2

How To Use Hearing Aid Compatibility (HAC) Ratings To Choose Your Wireless Device

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In This Video:

  • Using Hearing Aids With Cell Phones
  • Identifying Cochlear Implant Compatibility Issues
  • About T-Coil Mode
  • Choosing A Cell Phone By Combining Your Hearing Aid Rating And Cell Phone Ratings
  • Using Different Carrier/Service Provider Technologies

Text Transcript for Part 2 Video

If you experience playback problems with the videos on this page, please try the Lo-Res Versions.

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Part 3

Helpful Tips Before Beginning Your Search

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In This Video:

  • Learning About The Design Of A Wireless Device: Clamshell Vs Candybar Styles
  • Identifying Features Of Cell Phones: Ringtones, Vibration, Texting, Email
  • Identifying Helpful Hearing Assistive Technology And Wireless Accessories: Neck Loop, Bluetooth Options


Text Transcript for Part 3 Video

If you experience playback problems with the videos on this page, please try the Lo-Res Versions.


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Part 4

Beginning Your Search For The Right Wireless Device

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In This Video:

  • Knowing What To Tell The Sales Associate
  • Determining A Carrier Or Service Provider’s Return Or Exchange Policy
  • Determining Which HAC Rating To Look For
  • Looking For HAC Ratings On Display Cards

Text Transcript for Part 4 Video

If you experience playback problems with the videos on this page, please try the Lo-Res Versions.


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Part 5

Testing Your New Cell Phone

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In This Video:

  • Testing Your Phone In-Store
  • Testing Helpful Accessories
  • Testing Your New Phone At Home

Text Transcript for Part 5 Video

If you experience playback problems with the videos on this page, please try the Lo-Res Versions.


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