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Privacy Policy



I. Introduction

CTIA is committed to protecting the privacy of® users’ personal information. In general, we collect and use information about you to optimize your experience on ®. This privacy statement applies to the information that CTIA collects, uses, and shares from its® Website. Please note that some of CTIA’s subsidiaries and departments have their own websites dedicated to specific events and advocacy initiatives, and those websites may be governed by separate privacy policies.


Privacy statements may often be confusing because they contain technical terminology. In order to assist in your understanding of our policy, please consider reviewing some of the following terms:

Cookies: Small text files created by a web server that are delivered through a web browser and stored on your computer or device and are used to identify your computer or device and record your preferences and other data so that the website can personalize your visit(s). There are different types of cookies. For example, many websites use their own cookies or “first-party cookies” to make their websites run more smoothly by doing things like keeping track of items in your shopping cart. Some websites also provide space for “third-party cookies,” which are placed on your browser by companies different from the company that runs the website you are visiting and may be used to remember parts of your online activities in order to deliver personalized ads or analyze web traffic.

Encryption: The process of encoding messages or information in such a way that unauthorized parties cannot read it.

Non-Personally Identifiable Information (Non-PII): Information that does not directly identify or cannot reasonably be used to figure out the identity of a user. Non-PII is linked or reasonably linkable to a particular computer or device. Non-PII does not include aggregate or anonymous data.

Personally Identifiable Information (“PII”): Information which that directly identifies or reasonably can be used to figure out the identity of a user, such as your name, address, phone number, and email address. Personal information does not include information that has been made anonymous so that it does not identify a specific user.

Secure Socket Layer (“SSL”): SSL technology allows for the encryption of information as it leaves your computer, making it nearly impossible for anyone other than the intended recipient to decrypt it.


II. How Your Information is Collected and Used BY®

CTIA collects information from you in two primary ways: (1) information that you provide, and (2) information we collect automatically.

Information You Provide
CTIA collects information that you voluntarily provide to® when you use our services or products. CTIA will not use the information provided for any purpose other than the purpose for which it was submitted. For example, you may provide information to® when you submit a question by sending us an email.  CTIA will only use your email address to communicate with you regarding your inquiry.  After CTIA has answered your question or resolved your issue, your email address will be deleted.

Information We Collect Automatically
As you navigate through and interact with®, we may use cookies and other technologies that automatically collect specific information about your device, browsing actions, and usage of our website. Allowing us to view this information helps us to improve® and to deliver a more personalized service, speed up your searches, and store information about your preferences.

Cookies and other Tracking Technologies 
CTIA may use cookies and other tracking technologies to collect information about you when you interact with our website. CTIA uses cookies to help you navigate® as easily as possible.

Please note that most web browsers allow you to turn off cookies on your computer by adjusting the web browser’s settings. If you choose to turn off cookies, you may still use®, but your ability to use some areas or functions of the site may be limited. You can learn more about managing your cookies in Section VI on Consumer Control and Choices.

Web Browser Activity Information
In order to learn more about the use of this website, CTIA automatically collects information about your device and your visit, such as the type of browser you use, the times you accessed the site, the pages you viewed, your IP address, and the Web page you visited before visiting®. This data allows us to become more familiar with people who visit our site, how frequently they visit, and what parts of the site they visit most often. It is important to note that the information that we automatically collect is statistical data, and does not identify you as an individual.


III. How Your Information is Shared

CTIA will only share information in accordance with the terms set forth directly below:

CTIA will only disclose information about you to third parties with your consent which could be online or offline. We may obtain your consent in writing, online via “click-through” agreements, orally, or through other manifestations of assent.

Service Providers 
CTIA may share information that you provide with other companies that complete transactions and perform services on our behalf (for example, credit/debit card processing, billing, and shipping). These service providers are permitted to use the information only for the purpose provided to them and in a manner consistent with this Policy. We require our service providers to comply with standard industry protocol around security, retention, use and destruction of any personal information that we provide to them or that they collect on our behalf.

Legal Purposes 
CTIA may access, monitor, use, or disclose your information or communications with us in order to comply with the law (for example, to comply with a search warrant, subpoena, or court order); to respond to emergencies; to enforce an agreement with you, or to protect our rights or property, or the rights or property of our agents, vendors and service providers, members, and customers.


IV. Children® will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us using the information listed below in the section titled “Contacting Us.”


V. Data Protection

The security of your information is important to CTIA. Therefore, CTIA follows generally accepted industry standards to protect the security and confidentiality of your information while it is under our control. We maintain physical, technical, and administrative safeguards to protect against the loss, misuse, and unauthorized access of your information. For instance, we limit access to your information to only those authorized employees who need to know that information to provide benefits or services to you. In addition, when you provide sensitive information (such as credit card numbers) through our E-Store, we take enhanced security precautions by using encryption technologies like Secure Socket Layer (SSL). Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. If you have any questions about the security of®, you can send an email to

Data Retention
CTIA retains information only as long as necessary for business or tax purposes or as applicable laws, regulations, or government orders require. When we dispose of information, we comply with standard industry procedures to ensure that it is properly deleted or rendered unreadable.

This Privacy Policy only addresses CTIA’s collection, use, and disclosure of your information through the® website.® contains links to other websites with privacy practices that may differ from those of®. If you choose to click on a link and visit another website, please be aware that your information is governed by that website’s privacy policy. CTIA encourages you to carefully read and review the policies and practices of the sites you visit.

Please note that CTIA has other websites besides® related to CTIA’s tradeshows and events, as well as specific industry advocacy efforts and campaigns that may be accessed by clicking on links located on®. While is largely informational in nature, some of CTIA’s other, more interactive websites contain web forms and other methods of collecting PII.  These CTIA publications may be managed by different privacy policies. Therefore, CTIA recommends that you review the respective privacy policy for the website in which you are visiting prior to using the website.


VII. Consumer Control and Choices

Managing Cookies
You can manage cookies by using tools available on most internet browsers. Instructions for popular browsers are located at the following links:


VIII. Notices and Changes to Our Privacy Statement

As our organization changes from time to time, this Privacy Policy may change as well. We may amend this Privacy Policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. Your continued use of this site following the posting of any change shall constitute your acceptance thereof. The provisions contained herein supersede all previous notices or privacy policies and the terms and conditions that govern the use of®.


IX. Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with the® Website, you can contact us at

Cynthia Tested!
1400 16th St NW, #600, Washington, DC 20036(202) 736-3200
Copyright © CTIA 2019. All rights reserved.
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